Service not being provided after charging
Complain ID : CCN035543 81
Airtel Complaint
Complaint Date: February 9, 2023
- State : Andaman and Nicobar Islands
- City : Port Blair
- Address: Shanti Enterprises
Account Number: 20001601300
Landline Number: 03192-449101
DSL ID/Number: 0319210791053_dsl
The general universal phenomenon process accepted as terms & conditions on monthly pre-paid services.
• If the cyclic period ends on 5th of any month
• And the (advance) Pre- payment is endorsed on 6th of any month
• It is assumed the cyclic period starts on same day ie; 6th of the paid month
Herein from the date of payment – ie; 6-2-2023, (Receipt Attached) the services have not been provided today yet being the 3rd day, arguing with a battery of Airtel official for resuming the services went in vain
Meantime we are still put into limited access zone.
In conclusion from airtel official it is said that their services are only rendered for 20-22 days and we have to pay for 30 days for the coming cyclic period in future, we may also try by paying an additional advance amount to cross check, by ignoring the earlier advance payment.
Landline Number: 03192-449101
DSL ID/Number: 0319210791053_dsl
The general universal phenomenon process accepted as terms & conditions on monthly pre-paid services.
• If the cyclic period ends on 5th of any month
• And the (advance) Pre- payment is endorsed on 6th of any month
• It is assumed the cyclic period starts on same day ie; 6th of the paid month
Herein from the date of payment – ie; 6-2-2023, (Receipt Attached) the services have not been provided today yet being the 3rd day, arguing with a battery of Airtel official for resuming the services went in vain
Meantime we are still put into limited access zone.
In conclusion from airtel official it is said that their services are only rendered for 20-22 days and we have to pay for 30 days for the coming cyclic period in future, we may also try by paying an additional advance amount to cross check, by ignoring the earlier advance payment.
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