Deduction of 4G data against consumption of unlimited 5G network browsing plan
Complain ID : CC35605 1118 Complaint's Reply
Airtel Complaint
Complaint Date : March 21, 2023
- State : Andhra Pradesh
- City : Sangareddy
- Address: Qtr No 632-C, BHEL TOWNSHIP, BHEL HYDERABAD
I bought a plan of worth Rs.719 which included unlimited 5G browsing for mobile no. 9885360817. However when I browsed on 5G network on 19.03.2023 at 12.00 AM, my 4G data was deducted and post consumption of 4G data limit, 5G browsing was allowed at the speed of 100kbps. When I complained to the customer care, they said that the deduction was for browsing 4G network only.
Related complaints
-
Internet IssueNarein / Airtel Complaint / February 14, 2020 / Visakhapatnam / Andhra PradeshI have recharged with Airtel unlimited for 3months. As Airtel is a national network. I came from AP State to Rajasthan. They are not providing data in Rajasthan State. I should stay here for 4-5days. They are saying they will resolve my issue at Marc... -
Not providing incoming services as per first recharge conditions when we brought simSandeep / Airtel Complaint / November 29, 2019 / Hyderabad / Andhra PradeshWhen I brought my sim as per the terms I should get incoming free approximately 2026. They stopped providing incoming services forcing to recharge for even incoming also. This cheating from the company. Please do need full.
-
Data speed and low signal strengthMaqbool hussain / Airtel Complaint / July 26, 2019 / Nandyal / Andhra PradeshAirtel post paid no. 9121536149,company climed that data speed 10 mbps, but 200 kbs is coming and very low signal strength, i complined in customer support. But so for no improvemnent in Internet data speed.so please take issue as serious., so many t...
-
Lose the communication, I have converted my postpaid number (9032056785) to prepaid last 3 days backKAMALHASAN D / Airtel Complaint / April 1, 2019 / Hyderabad / Andhra PradeshHello consumer complaints court Team, I have converted my postpaid number (9032056785) to prepaid last 3 days back. and today afternoon (01/04/2019) all of the sudden network down. without info they migrate on business hours at the same time I lose m...
-
My Airtel number 9963921423 became inactive without reason. I am suffering since yesterday.A.Amal Nathan / Airtel Complaint / March 6, 2019 / Adoni / Andhra PradeshMy Airtel number 9963921423 became inactive without reason. I am suffering since yesterday.
-
Airtel Network problem, facing the network issue in Peddapuram location Andhra PradeshRyali S S Srinivas / Airtel Complaint / April 18, 2018 / Peddapuram / Andhra PradeshDear Sir/Madam, I am facing the network issue in Peddapuram location Andhra Pradesh from almost the last five months and very worest network issue from the last two months. Every month i am recharging my number, and i am priority customer of airtel. ...
Related to 5g unlimited data by :
(1 of 5)
When I use Airtel 5g my 4g data is consumed
Airtel 5G unlimited data scam by Praveen Prabhakar David:
(1 of 5)
5G unlimited data is active on my number. 5G signal showing but still data balance being deducted and data balance gets over within minutes. Not being able to use 5G unlimited data and stay disconnected from internet services all day because data pack gets exhausted within minutes. Huge 5G unlimited internet scam by Airtel.
Unlimited 5G consuming 4G data pack by Krishnan:
(1 of 5)
bought a plan of worth Rs.299 which included unlimited 5G browsing for mobile no. 9944394780. However when I browsed on 5G network area, my 4G data was deducted and post consumption of 4G data limit, 5G browsing was allowed at the speed of 100kbps. When I complained to the customer care, they did not give me a proper reason..
Not getting unlimited 5g by Hitesh Khatter:
when I browsed on 5G network area, my 4G data was Exhausted and post consumption of 4G data limit, 5G internet not working When I complained to the customer care, the executive did ne answer my question and say dissconnect the call when i ask her my question is not completed yet say i will inform all about this and they dissconnect the call
Service issue | Complaint | Query | Feedback | Suggestion | Reply