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Complaint many time to airtel for network, no network service , no resolution

Complain ID : CCN026474   16   Complaint's Reply

Airtel Complaint Complaint Date: June 11, 2017
Modified date: June 12, 2017
  • State :  Karnataka
  • City :  Bangalore
  • Address: No 100 , Krishna Garden Main Road , BEML Stage 7 , Mailsandra , Near Vastu Lavender Soc.
i have complaint many time to airtel for network and coverage to the airtel care and they visit more than 8 times to the locatin and aggred for the network issue and assure to me that they will take action and resolve problem. but after the 9 times complaint they are not able to solve the problem and and sent the problem has been resolve the service request closed.
Complaint Against : airtel mobiles

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    Network problem by Uday datta:

    (4 of 5)

    Sir,
    I am from Vill: pilkhana saheb colony ,District: coach Behar 736101 west bengal

    1)There airtel network condition is very bad.

    2)There are many more airtel customers but they have faced network problems

    3) Network speed is very low

    4) there have no 4G network

    So I would like to request you please solve this problems as soon as possible

    Delay in existing customer services by Leena:

    (4 of 5)

    Airtel, which is supposed to be a service provider with a large customer base often uses the excuse of servers being down. I m an existing customer who is waiting for 4 days to get the basic sim activities (call and SMS) running in my phone. The customer service does not have a escalation matrix and no sense of responsibility to even finish their task at hand of getting the work done. All that they call is to get more time and talk like parrots without committing to their SLA's.

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