Gofartrip company : Misbehave, Mismanagement and Extra Money taken
Complain ID : CCN029242 43
Travel Complaint
Complaint Date: October 26, 2017
Modified date: November 23, 2017
I booked a family travel tour (5+1 person) from Mr. Rahul (from gofartrip) for Kashmir. Initial package tour cost was Rs. 22K for 3 nights 4 days starting from 13th Oct (my Flight time 5:40 AM from Delhi) to 16th Oct (return flight was 6:50 PM).
Before journey, on 10th Oct GoAir cancelled its return flight (G8-228 from Srinagar (SXR) to New Delhi (DEL) on 16 Oct '17) due to which i had to book ticket for next morning i.e. on 17th Oct. I asked Rahul to book the ticket for hotel for one more day and tell me the extra amount i need to pay. He never told me extra amount and when i was in kashmir, he told me that now total package cost is Rs 29000. When i asked about the breakup, he had no answer.Later in the conference call with Mr Ajaz (travel agent from Kashmir) Rahul told that "Inko Jane mat deejiyaga yahan se jab tak ye paise na de den".
I was shocked to hear such statements. I asked him share the total bill amount in email after which i pad the amount without any further argument.
This conversation started on 3rd day after which my whole tour was went in deep disappointment. There is a list of mismanagement done by Mr. Rahul which ruined by all package.
1. No confirmation of hotel till last date even when i paid token money on 13th Sept.
2. Initially hotel "Hotel royal Batoo" was selected by me in the call in initial discussion but later he choose a much lower grade hotel which first started the argument. He not allow me to choose the hotel which i later suggested.
3. I need to take followup for everything
4. Driver details / cab details was not shared.
5. Wrong number of driver was given to me which was switched off when i arrived at Srinagar airport.
6. Too much Extra money was charged just for a single extra night.
7. Misbehave
Contact Details of Mr Rahul : 7290006421
Contact details of Mr. Azaj : 9906733155
Before journey, on 10th Oct GoAir cancelled its return flight (G8-228 from Srinagar (SXR) to New Delhi (DEL) on 16 Oct '17) due to which i had to book ticket for next morning i.e. on 17th Oct. I asked Rahul to book the ticket for hotel for one more day and tell me the extra amount i need to pay. He never told me extra amount and when i was in kashmir, he told me that now total package cost is Rs 29000. When i asked about the breakup, he had no answer.Later in the conference call with Mr Ajaz (travel agent from Kashmir) Rahul told that "Inko Jane mat deejiyaga yahan se jab tak ye paise na de den".
I was shocked to hear such statements. I asked him share the total bill amount in email after which i pad the amount without any further argument.
This conversation started on 3rd day after which my whole tour was went in deep disappointment. There is a list of mismanagement done by Mr. Rahul which ruined by all package.
1. No confirmation of hotel till last date even when i paid token money on 13th Sept.
2. Initially hotel "Hotel royal Batoo" was selected by me in the call in initial discussion but later he choose a much lower grade hotel which first started the argument. He not allow me to choose the hotel which i later suggested.
3. I need to take followup for everything
4. Driver details / cab details was not shared.
5. Wrong number of driver was given to me which was switched off when i arrived at Srinagar airport.
6. Too much Extra money was charged just for a single extra night.
7. Misbehave
Contact Details of Mr Rahul : 7290006421
Contact details of Mr. Azaj : 9906733155
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