Asking full fair for a 4 year child seat

Complain ID : CCN053748   29  

Ticket Booking Complaint Complaint Date: July 23, 2021
Dear forum,
i believe here i get best solution , so i am putting my query

I want To book a ticket from Sagar to Bhopal in chartered bus , i am travelling with my 4 year old kid , but they are asking either i have to adjust my 3.10 yrs old son on my seat or i have to pay a full ticket amount ofr his seat, kindly suggest is it fair
if it is not fair than why they are not providing free seat for my Son
Complaint Against / To: CHARTERED BUSES SAGAR

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.