Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Refund from Irctc that the journey has not completed due to late arrival of the other train by which

Complain ID : CCN052564   23  

Ticket Booking Complaint Complaint Date: May 30, 2021
Sir ! Why I do not deserve a refund. My journey starts from Itarsi where my train (02197) is to start at 4:40 AM and to reach Jabalpur at 8 am. My second train (02390) is to start from Jabalpur at 8.40 am. That means a 40-minutes gap, even in this corona, where all trains are almost reaching before. Now my misfortune, which that my train (number 02197) was started at 5:30 am instead of 4:40 AM and reached Jabalpur around 9 am and my other train (02390) started before I reached Jabalpur I.e.8:40 AM. Now What is my personal fault in this and why am I not entitled to refund? Please bother to return my refund to me. PNR for My train number 02197 is 4113027329. And PNR for my train number 02390 is 4833000569. And my contact number is "9901023217" and registered email id with irctc is "vikas0686@yahoo.com"

Thanking you sir
Complaint Against / To: Irctc

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.