Security Concern due to Ola driver
Complain ID : CCN050021 33
Taxi Complaint
Complaint Date: December 14, 2020
- State : Maharashtra
- City : Thane
After dining at a restaurant with my family which included children as well, I tried to book an Ola Cab around 11 pm. Two driver called me to enquire about my destination, which I didnt expect and later they cancelled trip.
Finally, another driver called to inform that he would take another 10 mins to reach. So I agreed to wait. Then he asked me about my destination, when I refused to disclose he said rudely "I will cancel the trip whether you tell me the location or not". I was shocked to hear this. Later, the ride was cancelled by the driver. I was stranded with my spouse and kids. This is a serious safety concern. I dont think I will use OLA cabs again. I will share my experience on social media and keep voicing out my concern. What action would you take against the driver?
Finally, another driver called to inform that he would take another 10 mins to reach. So I agreed to wait. Then he asked me about my destination, when I refused to disclose he said rudely "I will cancel the trip whether you tell me the location or not". I was shocked to hear this. Later, the ride was cancelled by the driver. I was stranded with my spouse and kids. This is a serious safety concern. I dont think I will use OLA cabs again. I will share my experience on social media and keep voicing out my concern. What action would you take against the driver?
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