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Driver misbehaviour

Complain ID : CCN049736   23  

Taxi Complaint Complaint Date: November 30, 2020
Ticket No. 236081638 at ola is still not resolved and we faced an insultive behavior from cab driver booked on Nov 21,2020 (CRN 5014202421). Through out the route I keep asking him that why is he changing the original route but he didn't answered. He was making an irritative whistle sound knowingly which made me and a female passenger felt awkward. What level of drivers actually work here? This is not good for Ola's reputation. I know you might be thinking that for a matter of just Rs. 334/- why to bother and why to give weightage to any customer complaint and just close the ticket without solving it. I am strange whether Ola has some customer value or not because this will not going to help in long run. I have not received my excess money back yet and atleast a sorry message from that driver was expected. But if the case doesn't get resolved. I'll have to take a legal action not for RS. 334/- over charged bill but the misconduct and misbehaviour by a cab driver which even the society members have observed at the end of the ride.
Complaint Against / To: Ola cabs

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