Refund not made

Complain ID : CCN049585   32  

Taxi Complaint Complaint Date: November 23, 2020
I had booked a cab and I had done the payment through Phonepe Upi for Rs.874. And the amount was deducted. It still showed that the payment was done so I did the payment again and Rs.874 were deducted again. It said in the app’s support menu that the amount will be refunded. I haven’t received the refund yet.
Complaint Against / To: Ola Cabs

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