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Increase the bill amount from Initial Bill Amount

Complain ID : CCN046655   65  

Taxi Complaint Complaint Date: July 20, 2020
I booked my ride from Delhi to Shahjahanpur. My total fare was 7600 rs but when we reached our destination, driver asked to pay 9300 of bill amount. Instead of to fill petrol, he filled CNG which was finished when we reached nearby Bareilly, his fuel started going to finish and again instead of to fill petrol, he searched CNG pump through map and without going through Bareilly bypass, he went on unknown way and travelled extract km and wasted our 2 hours. We suffered so much as he switched off the AC bcz of less fuel. We were only females and got the worst exp with OLA service. I spoke to their customer executive and asked the reason so they said to pay the initial total fare and rest additional bill they will tk cr but after few days they started sending msg to pay additional 2000 rs for no fault of mine.
My booking id: CRN 4834989414
Please help
Complaint Against / To: OLA cab

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