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Account Suspension because I have switched my account from an Old phone to a new phone

Complain ID : CCN028912   36  

Taxi Complaint Complaint Date: October 4, 2017
Modified date: October 9, 2017
  • State :  Delhi
  • City :  New Delhi
  • Address: 14/827, Lodhi Colony, New Delhi
They have suspended my account just because I have switched my account from an Old phone to a new phone . They are telling me that I have violate their policy but they are not providing me the exact reason behind my account suspension. I have explained them the whole scenario that my ola account was working completely fine in my old phone and then I bought a new phone and tried to log in into that account and suddenly I get to know that my account got suspended. Even I have some Ola money in my account and also I have purchased Ola Share pass. Now they have kept both of them which clearly indicates that they have stole my money.
Kindly help me getting back my account or compensate for the same as needed.
Complaint Against / To: OLA Cabs

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