Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Unhygenic food

Complain ID : CCN050730   35  

Restaurant Complaint Complaint Date: January 26, 2021
  • State :  Haryana
  • City :  Gurgaon
  • Address: 1010A, Magnolias, Golf Course Road, Sector 42, DLF5
On 25/1/21 I bought 3 paneer tikka rolls as takeaway from Rolls King outlet at Golf Course Road. After reaching home, I took out the roll from the packet to find foreign object (hair) between the bread & the butter paper. When I called the outlet to complain they shrugged it off and didn't even bother to apologise and send a replacement. After I insisted on speaking to the manager / owner they provided me a mobile number 8929058779 but none answered the phone nor called back. The premises must be inspected for compliance to FSSAI regulations and strict action should be taken against such restaurants with fines imposed on them for failure to maintain proper hygiene and food standards.
Complaint Against / To: Rolls King

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.