Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Internet Recharge Tariff, have recharged today on 14th Jan 2017 my Vodafone number

Complain ID : CCN025532   46  

Recharge Complaint Complaint Date: January 14, 2017
Modified date: January 14, 2017
  • State :  Maharashtra
  • City :  Mumbai
  • Address: C/o R K Mission, 12th Road Khar West,Mumbai 52
Respected Sir,
I have recharged today on 14th Jan 2017 my Vodafone number 9919743018 (Mumbai Circle) for Internet Recharge of 3G of Rs 101/- from SBI Buddy App.
Txn id of SBI buddy App is TID<4119064542>. While doing recharge I referred to the Tariff Plan given next to Amount in SBI-Buddy App which ws showing Rs 101/- for 1 GB Data for 28 Days.
But I found that Net recharge is not done by Vodafone. After inquiring on Customer Care, the person told that I should have done Rs 102/- recharge for 1GB Data fro 28 days and not Rs 101/-and amount has been coverted to 'Talk time'!!
I explained that it is shown in app,but officer denied to give Net recharge.
I request for my Net Recharge of rs 101/- of 1 GB data for next 28 days.
With regards,
Swami V Ananda
Mumbai
Complaint Against / To: Vodafone

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.