Stealing money from my Videocon D2h recharge a/c without my knowledge

Complain ID : CCN021774   33  

Recharge Complaint Complaint Date: August 11, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 1/7, Sawant Wadi, Chirag Nagar, Ghatkopar(W), Mumbai - 400086
On 24th March 2016 I have recharged for Rs. 1830/- for six month, plus one month additional discount, but to my surprise company has started monthly deduction of Rs. 150/- without my knowledge.

On my enquiry they have registered a complaint against dealer on 26th July 2016 and closed on 2nd Aug, 2016. Final conclusion from videocon is that there is nothing wrong in their deduction. When I have asked show my proof of acceptance of this deduction, they don't have any answer. Similar deduction they have done with my elder brother also.

Looking at above incidence, I have strong feeling that company and dealers both are cheating around the world and hence complete enquiry must be done against these culprits at the earliest.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.