Payment done successfully but recharge not received yet

Complain ID : CCN024628   41  

Recharge Complaint Complaint Date: November 28, 2016
Payment Rs. 200 for recharge idea sim number has done online through PAYTM on 23rd November 2016 but still after 5 days recharge not received.
Complaint Against / To: PAYTM

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.