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Complain for courier charges cannot be returned, flute tan sandal from snapdeal.com

Complain ID : CCN021764   33   Complaint's Reply

Payment Complaint Complaint Date: August 10, 2016
Modified date: August 11, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Shridarshan Apartment Bhavani Nagar Gopalwadi Road Daund -413801
Hello my name is rajendra I was ordered flute tan sandal from snapdeal bt it was a defective so i refund it I get my refund of sandal prize bt I can't get my courier charges when I call snapdeal customer care they told me they return my courier charges within 48 hours and told also send the courier receipt I also done these bt 20 days I waiting bt they don't send my courier charges now they told u r charges is greater than sandal amount bt in courier service any where they take rupees according to there weight of courier now snapdeal customer care told me they not give my money back
sir plz help me out the amount is 465 rs

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    Snapdeal

    by Snapdeal:

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    Dear rajendra,

    Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.