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NON RECEIPT OF MY ORDERED MEDICINE

Complain ID : CCN019728   36  

Payment Complaint Complaint Date: June 1, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 208, 2ND FLOOR, SANGAM ARCADE, VALLABHBHAI ROAD, OPP. RLY STATION,
I HAVE PLACED AN ORDER IN FAVOUR TO LUCKY VITAMIN FOR VITAMIN TABLETS FOR MY OWN USE ON 27/4/2016 VIDE ORDER NO: LV 13689779 & MAKE THE PAYMENT THROUGH MY SBI CREDIT CARD TO THEIR GIVEN ACCOUNT NO: LV31367023 BY PAYMENT TYPE: GOINTERPAY FOR TOTAL INDIAN RS.2627.52 INCLUSIVE OF PRODUCT COST AS WELL AS SHIPPING COST TILL IT REACHES TO ME.
THE ORDERED MEDICINI NAME IS CENTRUM SILVER ULTRA MEN'S MULTIVITAMIN TABLET -100 TABLETSX 2 BOTTLE. AS PER THIER E MAIL COMMUNICATION THEY
HAVE SHIPPED MY ABOVE ORDER MEDICINE
THROUGH DHL STANDARD SHIPPING METHOD & MAILED ME THE TRACKING NO:
GM565321937000492478 ON 7/5/2016 AND INFORM ME THAT THE MEDICINE WILL REACH TO MY ADDRESS WITHIN 3 WEEKS.
I HAVE CHEKCED WITH ENTIRE DHL COURIERS VARIOUS SERVICE BUT THIER IS NO SUCH TYPE OF SHIPPING NO IN ALL INDIA DHL NETWORK. NOW THIS COMPANY IS IN USA AND THE ADDRESS OF THE COMPANY IS AS UNDER :
LUCKYVITAMIN.COM
555, NORTH LANE, SUITE 6050,
CONSHOHOCKEN, PA 19428 USA
& THIER CUSTOMER CARE CONTACT NO IS
1-888-635-0474. I HAVE DONE THEM E MAIL FOR DOING MAIL OF PROPER DOCUMENTATION OF MY ABOVE SHIPPMENT CONSTANTLY, BUT THEY ARE UNABLE TO PROVIDE THE SAME. HENCE UNDER THIS STAGE IT SEEMS THAT THEY HAVE CHEATED WITH ME & TAKEN MY MONEY & NOT GIVEN ME THE MEDICINE. HENCE I AM MAKING COMPLAINT AGAINST LUCKVITAMIN.COM & WOULD REQUEST YOU TO KINDLY MAKE THE NECESSARY PROCESS FROM YOUR END SO THAT I WILL GET EITHER MY ORDERED MEDICINE OR REFUND OF MY PAID MONEY OF RS. 2627.52.
AWAITING YOUR IMMEDIATE ACTION AND KIND CO-OPERATION IN THIS MATTER.
THANKS & REGARDS

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