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Without informing me my pack changes from Super gold to gold maxi

Complain ID : CCN033399   38  

DTH TV Complaint Complaint Date: August 19, 2018
My customer id 81042439.Without Without informing me my pack changes from Super gold to gold maxi. I complained in 13 Aug 18 with Compain Id - 623156699 with time limit for resolve 14 aug 18 at 05:00PM.no resolution Comes. Again I complained in 14 aug 18 (Compain id-623486577) time limit up to 18 aug 18 at 04:00 PM. Till now no solution comes. When will i got solution.
Complaint Against / To: Videocon d2h customer service

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