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REINSTALLATION NOT DONE PROPERLY, CONSUMER ID 4802433 CONSUMER NAME SHARADA

Complain ID : CCN032858   31  

DTH TV Complaint Complaint Date: July 23, 2018
Modified date: July 31, 2018
  • State :  Karnataka
  • City :  Bangalore
  • Address: 29 AMBA BHAVANI NILAYA 3RD MAIN ROAD SURABHI NAGARA JP NAGAR 8TH PHASE BENGALURU 560083
CONSUMER ID 4802433
CONSUMER NAME SHARADA

ISSUE WITH THE INSTALLATION, WE HAVE BEEN RELOCATED TO NEW PLACE AND ASKED FOR REINSTALLATION, ENGINEER CAME AND INSTALLED BUT INSTALLATION NOT DONE PROPERLY DUE TO WHICH THE TV CHANNELS WERE NOT WORKING AS EXPECTED, SOMETIME VIDEO IS BUFFEREING, WE RAISED THE COMPLAINT ON CUSTOMER CARE, BUT EACH TIME THEY ARE CLOSING THE COMPLAINT WITHOUT SOLVING IT,
BELOW ARE THE 2 TIME COMPLAINT DETAILS

Dear SHARADA G.V your Complaint No. 606647389 for Customer ID 4802433 has been registered and will get resolved till Friday, July 6, 2018 01.50 PM

Dear SHARADA G.V your Complaint No. 607041125 for Customer ID 4802433 has been registered and will get resolved till Saturday, July 7, 2018 03.39 PM

Dear SHARADA G.V your Complaint No. 613864496 for Customer ID 4802433 has been registered and will get resolved till Saturday, July 23, 2018 03.07 PM

AS YOU CAN SEE I HAVE REGISTERED COMPLAINT FOR 5 TIMES WHERE AS I HAVE GIVEN THE LAST THREE COMPLAINT ACKNOWLEDGEMENT


NOBODY COMING FROM THE COMPANY END AND SOLVING THE ISSUE, EACH TIME THEY ARE SIMPLY REGISTERING THE COMPLAINT AND CLOSING THE ISSUE WITHOUT SOLVING IT,NO ENGINEER HAS ATTENDED TO SOLVE THE ISSUE AND NO RESPONSE FROM VIDEOCON, EACH TIME THEY ARE SEEING ENGINEER CLOSED IT
Complaint Against / To: Videocon d2h

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