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Recharge VideoconD2H amount going to wrong account

Complain ID : CCN032470   33  

DTH TV Complaint Complaint Date: June 28, 2018
Modified date: July 4, 2018
My recharge amount is going to old account (cust id:156202866) . the total balance in old account is now Rs. 1535.

I am asking videocon to transfer this balance to my new account (cust id: 156267310) and delete the old account to avoid the problem in the future.

I am following this case with them for last 3 months but have not heard anything from videocon.
Complaint Against / To: Videocond2h

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