Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Online consumer complain aginst Videocon d2h customer for Wrongly Activated Channels

Complain ID : CCN032303   48  

DTH TV Complaint Complaint Date: June 18, 2018
  • State :  Karnataka
  • City :  Mangalore
  • Address: #4-36/1, RAM NILAYA, MAROLIPADE HOUSE, OPP KARNATAKA BANK HEAD OFFICE, KANKANADY
Respected Sir,

This is with regards to the Videocon d2h customer id - 35494202.

2 alcarte chanels were added in my account without my knowledge from August 2017 toll 18 June 2018.

One was by the backend team and the other they claim it to be from IVR.

However when I ask for the proof, there is no proof as i have not requested for these channels, infact i did not know about this, i accidently reviewed my profile and saw these 2 channels. They gave a nodal officer number for further escallation. The respective person declined to answer my query and said he has already quit the organisation.
Complaint Against / To: Videocon DTH

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.