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Recharged but liked channel stopped within 2 days

Complain ID : CCN037710   32   Complaint's Reply

DTH TV Complaint Complaint Date: March 2, 2019
  • State :  West Bengal
  • City :  Basirhat
  • Address: Vill+p.o-Nehalpur. P.S-Matia North 24 Pgs Pin-743737
I recharged the Videocon d2h. I recharged Rs 594. I choose zee bangala and star jhalsa. First those channel are running. But after few days those channel are stopped. Then I call many time in there customer care. But don't reponse from there. They don't pick up my phone.
Complaint Against / To: Videocon d2h

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    team d2h

    by team d2h:

    (5 of 5)

    Dear Atin,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Regards,
    Team d2h

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.