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Complaint against Videocon D2H, I didn't get the service yet.I have complained several times

Complain ID : CCN037631   43   Complaint's Reply

DTH TV Complaint Complaint Date: February 26, 2019
Modified date: April 19, 2019
after recharging my acc, I didn't get the service yet.I have complained several times but they didn't take any actions& behave roughly.My consumer ID is 85662721 & complain no:692284082.Please do the necessary actions.
Complaint Against / To: Videocon D2H

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    team d2h

    by team d2h:

    (5 of 5)

    Dear Rajib,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Regards,
    Team d2h

    team d2h

    by team d2h:

    (5 of 5)

    Dear Rajib,

    As discussed over the call with you on RTN- 8777261597, the issue has been resolved regarding the channels. Further, information regarding package was shared.

    Regards,
    Team d2h

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.