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refund not received and service not setisfied

Complain ID : CCN024928   62   Complaint's Reply

Delivery Complaint Complaint Date: December 15, 2016
Modified date: January 11, 2017
money not refund and service not satisfied
sir/medam
maine tikona broadband internet lagvaya tha ek sal pahle aur mene 1 ghante bhi use nahi kara aur mere paise bhi nahi de rahe hain
my user id is 1115943328
and
register mobile no. is 9015555008
Complaint Against / To: tikona network pvt. ltd

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Complaints

    Tikona Care

    Re: refund not received and service not setisfied by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

    Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

    Regards,
    Tikona Care

    Tikona Care

    Re: refund not received and service not setisfied by Tikona Care:

    (5 of 5)

    Gentle Reminder

    Dear Subscriber,

    Greetings from Tikona.

    This is a gentle reminder to follow-up on your concern. Kindly share your details with us for further assistance.

    Regards,
    Tikona Care

    Tikona Care

    Re:refund not received and service not setisfied by Tikona Care:

    (5 of 5)

    Final response

    Dear Subscriber,

    Greetings from Tikona.

    We have not received your information; hence we consider this case closed from our end.

    We now request you to share your detail on our official Tikona Forum - forum.tikona.in

    Regards,
    Tikona Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.