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Complaint against Hathway Broadband services for Charging for 50 MBPS delivering less than 5

Complain ID : CCN022708   30  

Delivery Complaint Complaint Date: September 20, 2016
Modified date: September 26, 2016
  • State :  Delhi
  • City :  East Delhi
  • Address: 90-B, Pocket-1, Mayur Vihar, Phase-1, Delhi-110091
I am Manish Sharma, having Hathway Broadband services Via Account No 1101825953, I am paying for plan of 50 mbps speed , but always getting not more than 5 mbps , many many times i have complained on there Toll free no. 1800 113114, they even agree that speed is slow due to some technical reason but but not able to resolve the same even after 1 month of daily complaint.
seems this is there normal for them to promise high speed but intentionally delivering low speed...due to all this i am suffering a lot and want to discontinue there services, need refund of my money, and launch for mental harassment.

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