Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

PayTM Website is not refunding my AirTicket Cancellation Amount.

Complain ID : CCN022410   24  

Customer Care Complaint Complaint Date: September 7, 2016
Modified date: September 7, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: Suman 4, B Wing 106, Virar Agashi Road, Virar West
Dear Sir,

I had booked 2 Nos. of Air Ticket from Delhi to Mumbai on 15th August-2016 Through PayTM Website, but due to Some Serious Reason I & my Father where not able to Travel so we cancel the Ticket.

I contacted Indigo Airline and Within 3/4 days they reverted some amount.

PayTM had booked the Ticket through easemytrip.com, easemytrip booked the ticket through Indigo Airlines. So I even contacted easemytrip.com they told me that they have returned the amount to PayTM and that I should contact PayTM.

Repeatedly I'm contacting PayTM, I'm being told again & again that I will get the refund but still they have not cleared my Refund Amount. Every Time I have to contact them they don't revert back. I have even recorded my conversation with PayTM.

I request you to kindly look into the matter and oblige.

Regard's

(ajay shinde)

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.