Case of making a fool out of consumer, Welcome Voucher from Jabong.com
Complain ID : CCN022235 40
Customer Care Complaint
Complaint Date: August 30, 2016
Modified date: August 30, 2016
- State : Maharashtra
- City : Mumbai
- Address: Shiv Kesar Building, Church Road
Hi,
As a new user, Jabong sent me two welcome codes which could be applied on my transaction on jabong.com. When i clicked on the hyperlink for welcome code, it navigates me to jabong site. While selecting my product, it is showing that i can apply that coupon code for a transaction above 1699. But when i go to for applying the voucher it says that it cannot be applied on discounted items. My concern is that if it cannot be applied to that product then why they are showing that it can be applied while selecting that product. As per my discussion with jabong representative, they are saying that it is because of some technical glitch and continuously saying " As voucher is linked to your account thats why it is showing while browsing the product". If i cannot apply the code then what's the point of showing. This is a sheer case of making a fool out of consumer
As a new user, Jabong sent me two welcome codes which could be applied on my transaction on jabong.com. When i clicked on the hyperlink for welcome code, it navigates me to jabong site. While selecting my product, it is showing that i can apply that coupon code for a transaction above 1699. But when i go to for applying the voucher it says that it cannot be applied on discounted items. My concern is that if it cannot be applied to that product then why they are showing that it can be applied while selecting that product. As per my discussion with jabong representative, they are saying that it is because of some technical glitch and continuously saying " As voucher is linked to your account thats why it is showing while browsing the product". If i cannot apply the code then what's the point of showing. This is a sheer case of making a fool out of consumer
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