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Flipkart.com Disappointing product delivery service and customer service complaints

Complain ID : CCN022318   23  

Customer Care Complaint Complaint Date: September 3, 2016
Modified date: September 4, 2016
OD106672668113835000
I purchased wardrobe from Flipkart in July. It has been 5-6 weeks now and still I am not able to use it despite raising multiple complaints. After complaining regarding damaged product I was given assurance that it will be resolved by 29 Aug, but there was no follow up, no action, no call nothing from their side. When I call again they say will update by Sep 10 and are not giving any visibility regarding the process ahead despite asking multiple times.
They don't understand the inconvenience caused to me since last 5 weeks and still are not giving any proper response. I have written them clear mails asking answer to two questions but no reply from them. Apart from product their customer service disappoints the most.
Regards
Kartik

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