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Metrozip money got debited but no pass generated

Complain ID : CCN027802   51  

Consumer Reports Complaint Complaint Date: July 5, 2017
Hi i wanted to avail metrozip service for 1month. When i have ourchased the pass from mobile app. The money for 1 month got debited from the account but no pass generated for that month. There helpdesk no alrways busy. Worst service. How i can get my money back.

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