Unfairly charged by Craftsvilla.com website complain

Complain ID : CCN020580   31  

Consumer Complaint Complaint Date: June 22, 2016
Modified date: June 22, 2016
Dear Team,

I want to lodge a complaint against Craftsvilla.com. I have ordered three suits and during my order the shipping price was showing 0 (free shipping), but when I placed the order the shipping money increased to 449 rupees!

My reference order ID is: 102536170.

Other Retailers provide free shipping on order above 500 for same type of products, and here I am purchasing over 2500 and the site has not provided free delivery, how can this possible?

Looking forward to your response.

Regards,

Ayan

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