NEW UPDATE ISSUE facing a severe problem

Complain ID : CCN019025   35  

Consumer Complaint Complaint Date: May 24, 2016
Modified date: May 24, 2016
I've been trying to contact you from the last two weeks and now I got the opportunity. I am facing a severe problem that is seriously getting on my nerves. Since I got my Samsung Galaxy J5 updated to the latest Lolipop this problem came at hand. All of my messinging apps especially whatsapp is going into Restricted background data mode all of their own even when I turn off the app optimization button this problem still prevails. I need a perfect cure for this please and ASAP.THANKYOU

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