Fake company purchased shoes from buffersales.com website complain

Complain ID : CCN020572   18   Complaint's Reply

Consumer Complaint Complaint Date: June 22, 2016
Modified date: June 22, 2016
i purchased shoes from buffersales.com and brand is adidas but when i received the parcel its not of the same brans and size.
i've called each and every number shown on website for return all numbers are switched off and i tried calling number from which they confirm the order it ringed but then he blocked me kindly help me getting out from this situation and getting refund or correct product from the company named buffersales.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.