Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

delay in mobile phone service and return

Complain ID : CCN017193   72  

Consumer Complaint Complaint Date: April 11, 2016
I submitted my karbonn s204 handset on 29/1/2016 at vaishali service centre which was further sent to karbonn due to malfunction of touchscreen. I was told to receive my handset after 2-3 weeks, since then I have not yet received my product. On enquiring at karbonn, they ask for 10 working day every time I call, I called them 3 times, but no response from their side. No standby phone given to me.
Kindly help.
Product description:
Karbonn s204
D.o.P. 16/08/2015
Cost RS. 5499

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.