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Distance travelled 45 Kms and was charged for 75 Kms

Complain ID : CCN062685   58  

Cab Booking Complaint Complaint Date: June 20, 2023
I booked OLA from Ajni railway station Nagpur to Adyalwale layout, Mangalwari Peth Umrer .The estimated fare was showing Rs.1150/- an 40 kms.
I booked in anticipation that the bill may be little bit more as usual.
However when I reached the destination the drive charged me the toll tax of Rs.150 /- asked for cash seperately and the Ola bill showed 75 kms and the final bill of ₹1632.We did not travel any extra distance. If you see the time we started at 6.18 am and reached the destination at 6.59 am merely in 41 minutes.
I ended up paying a total amount of Rs.1782.
This is cheating ,Why should I be charged for 75 kms whine the distance is jut 40-45 kms? Anyone can verify the distance from google maps.
This kind of cheating is unacceptable.
Complaint Against / To: OLA

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