Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Refund of excess amount

Complain ID : CCN062124   51  

Cab Booking Complaint Complaint Date: April 27, 2023
I have postpaid service with ola and i hired auto today however he had requested for Google payment however I did not give him as i had postpaid and he insisted to make a cash payment or Google pay payment through scanner but I denied while he mentioned i can take reversal from Ola customer care .

He had a huge argument with me and he did not complete the journey for quite long till 9:19 however I was already dropped at 8:10 at my place at akshar elementa due to which I am charged more

Estimated price was 513 however you have charged me 629 for 34 kms however mummy house is 28.8 kms
Kindly refund the excess amount as i could see the same amount in my estimated bill .


The driver was insisting and was not looking at customer convenience at all

Kindly check and reverse the excess amount while I am regular traveller with ola and consider it as a good organisation
Complaint Against / To: Ola cabs

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.