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MakeMyTrip.com cancelation charges too high, booked round trip flight ticket by make my trip

Complain ID : CCN026231   52   Complaint's Reply

Airliness Complaint Complaint Date: February 20, 2017
Modified date: February 21, 2017
I have booked round trip flight ticket by make my trip for my parents for Ahmedabad to Doha and Doha to Ahmedabad they have used One way trip Ahmedabad to Doha I have canceled ticket return trip (Doha to Ahmedabad),But while cancelation there is no any information regarding cancelation charges and by mistake I have click on cancel and there is no any Revert back option to cancel any action.
Complaint Against / To: make my trip

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    MakeMyTrip

    MAKEMYTRIP.COM CANCELATION CHARGES TOO HIGH, BOOKED ROUND TRIP FLIGHT TICKET BY MAKE MY TRIP by MakeMyTrip:

    (5 of 5)

    Dear Anonymous,
    Greetings from MakeMyTrip!!
    We were looking into your concern but have found that a few important details are missing.

    Please provide us with the following details:

    - Booking ID or
    - Email address used at the time of booking

    We await your response to get the matter checked at our end.
    Assuring you best of our services.

    Team-MakeMyTrip Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.