Disruptive Services by YOU Broadband
Complain ID : CCN016886 40
Service Complaint
Complaint Date: March 30, 2016
Modified date: March 31, 2016
Over the last 1.5 months, I'm not getting regular broadband services in terms of speed and connectivity. For days now the internet does not work for more than 2 to 3 Hrs. every day. I called up the customer care several times and also filed a complaint but there is no permanent solution. I had also called the relationship manager, Ms Anuradha stating all the connectivity issues and she said a technical person would call back in few minutes, which didn't happen. I had to repeatedly call her for a response and only then a technician had called me up. The technician also made false promises and never called back. We have to call the relationship manager several times and only then she receives the call. Pathetic services over all. No one is willing to take responsibility and solve the issues. I have already paid an advance of 6 months and they are not willing to return the money.
For every complaint they promise that the technician would call back which didn’t happen at all.
My account number is 916478, in name of Pushpat Kothari.
Below are my compliant numbers with respective dates. All these are closed without my confirmation.
11th March 2016 - 2016031128269
16th March 2016 - 2016031601599
17th March 2016 - 2016031725395
21st March 2016 - 2016032117791
23rd March 2016 - 2016032302648
24th March 2016 - 2016032911865
25th March 2016 - 2016032508311
30th March 2016 - 2016033029503
For every complaint they promise that the technician would call back which didn’t happen at all.
My account number is 916478, in name of Pushpat Kothari.
Below are my compliant numbers with respective dates. All these are closed without my confirmation.
11th March 2016 - 2016031128269
16th March 2016 - 2016031601599
17th March 2016 - 2016031725395
21st March 2016 - 2016032117791
23rd March 2016 - 2016032302648
24th March 2016 - 2016032911865
25th March 2016 - 2016032508311
30th March 2016 - 2016033029503
Related complaints
-
My course is canceled through byjus but don't cancel the loan.sandeep vishwakarma / Service Complaint February 21, 2024 / Miranpur / Uttar PradeshTook a course for my daughter on 15.09.2023, made 10000/- down payment of 48000/- and also took a loan of 38000/-. Due to leaving my job, I put the co...
-
Hisense TV display not workingSenthil / Service Complaint February 7, 2024 / Kancheepuram / Tamil NaduSir/ Madam, We have purchased a new Hisense TV at Sri Dharma Sastha Enterprises on 12.01.2022 in the name of K. Senthil, Maduramangalam Village. Kanch...
-
Service providedPeram Om Vamsi Nagaraju / Service Complaint November 8, 2023 / Adoni / Andhra PradeshI Peram Om Vamsi Nagaraju, i approached " money and peace in my life. So please help me to get the Amount and my CGI portal credentials
-
I was paid Act fiber net on 25th September, And upgrade to next package on 4th October 2023. And reCh naga srinivas / Service Complaint October 16, 2023 / Visakhapatnam / Andhra PradeshI was paid Act fiber net on 25th September 2023 for 6 months, And upgrade to next package on 4th October 2023. And remining balance also paid to Act F...
-
Skullcandy earbuds not proper workingVijay patil / Service Complaint October 13, 2023 / Thane / MaharashtraI am buying Skullcandy earbuds but one side earbuds voice not clearly listen I am every day calling replace product but not good feedback Skullcandy t...
-
I am trying to visit hnbgu website but it's not open properlySHARAD YADAV / Service Complaint October 8, 2023 / / DelhiI am registered for admission in MA political science Srinagar campus Two times but first time am shortlist for admission but unfortunately I forgot t...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply