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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

delayed service by YU Televentures Ltd

Complain ID : CCN020444   19  

Service Complaint Complaint Date: June 17, 2016
i have a yuphoria phone .its touchscreen didn^t work so i given it to company CC Center at firozabad via jobsheet no.-N040-0516-23199459 dated 4/5/2016. The CC center informed me on 21/05/2016 that my phone had repaired and i could take it.But when it was given to me ,it had some more problems.its headphone jack point was broken and phone had scraches . CC centre told that it was a postal poblem and made a new jobsheet N040611-0516-23478568 dated 21/05/16.I complained to CC support no ,he gave me a reference ticket id -2490216.now my phone is at company service centre from 04/05/2016 till today. plz resolve my problem

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