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Complaint DTDC courier Delay of courier shipment and not providing return memo

Complain ID : CCN022177   35  

Service Complaint Complaint Date: August 28, 2016
Modified date: November 9, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: D 403 Madhusudan SRA Society , Kokan Nagar , Bhandup West Mumbai 400078.
I had given one courier shipment to DTDC courier on 06/08/2016 for Ghansoli area . Normally it takes two days to reach the destination . But even after 10 days, it was not received by concern addressee . So i have start taking follow up from DTDC ofice.Every time officer are reverted me with saying it will reach tommorrow or within 2 days. After two weeks i had ask for either acceptance or return of the shipment. But on 25/08/2016 , he returned me that courier with the reason " incomplete address ". So i have ask for return memo for the same. Dtds, is not providing return memo and it took almost 20 days to return me back without any memo pad.

If it had incomplete address , why didnt they return me in next 2 or 4 days.

Shipment no is M38508789
DTDC Courier n n road masjid bunder.

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