Unsatisfactory Sony service for Sony BRAVIA LED tv repairs
Complain ID : CCN020992 31
Service Complaint
Complaint Date: July 8, 2016
Modified date: July 9, 2016
- State : Maharashtra
- City : Pune
- Address: Telecare, Near Karve Statue Kothrud Pune - 411038
After 2yrs of purchase, our Sony BRAVIA LED 24 inch TV went for repairs.
We gave it to Telecare pune, kothrud pune, sony service center.
They told us that the LED panel had to be replaced and gave us an estimate of around INR 5000/- for repairs.
After 1 week, I called them to check status and they said that the panel hasn't been received by them from the company.
After another 1week I called them and they tell me that the company is not sending the panel for some reason. They suggested me an alternative solution to buy a new tv at 75% of the original cost.
They asked me to email the original receipt to an email: sonyasc@telecarepune.in
I chose to take back my tv instead. Now, after 2weeks I am sitting with a bad TV and no immediate solution in sight.
Highly unsatisfactory service by SONY and it's service center.
Model #: KLV-24R402
Job No: J61524589
Date: 27-06-2016
Thanks,
An unhappy SONY customer.
We gave it to Telecare pune, kothrud pune, sony service center.
They told us that the LED panel had to be replaced and gave us an estimate of around INR 5000/- for repairs.
After 1 week, I called them to check status and they said that the panel hasn't been received by them from the company.
After another 1week I called them and they tell me that the company is not sending the panel for some reason. They suggested me an alternative solution to buy a new tv at 75% of the original cost.
They asked me to email the original receipt to an email: sonyasc@telecarepune.in
I chose to take back my tv instead. Now, after 2weeks I am sitting with a bad TV and no immediate solution in sight.
Highly unsatisfactory service by SONY and it's service center.
Model #: KLV-24R402
Job No: J61524589
Date: 27-06-2016
Thanks,
An unhappy SONY customer.
Related complaints
-
Complain against Reliance energy - No electricity from 24 th June 2016.Ilyas Shaikh / Service Complaint July 1, 2016 / Mumbai / MaharashtraWe are facing power supply issue (cable fault) in our area from 24 June 2016 its almost one week till now issue as not resolved .Lodged a complaint re...
-
Complaint Against M/s Monginis web portalSubhash A Bhosale / Service Complaint June 27, 2016 / PimpriChinchwad / MaharashtraDear Sir, I placed order on Monginis web portal on 23rd June for delivery on 26th June with payment done in advance. M/s Monginis didn't to bother to ...
-
Parcel may be delivered elsewhere.Gaurav Gawhale / Service Complaint June 24, 2016 / Khamgaon / MaharashtraHi, Priyanka Sambhav Ma’am , My self Gaurav Gawhale and I had placed an order on Paytm.com on 25th May 2016 with Paytm order #1763356897. Hush Puppies...
-
Miss selling and no service after selling the vahicleUpen Ojha / Service Complaint June 23, 2016 / Mumbai / MaharashtraNo one entertain or give the service after sales. These people give fake and falls commitment to their customer at the time of purchasing the vahicle....
-
Compain against Oneassist Consumer Solutions Private Limited - Fake ServiceRakesh Sharad Shinde / Service Complaint June 13, 2016 / Pune / MaharashtraName: Rakesh Shinde Mob: 9922074399 1) Registered claim on 15th May 2016 2) Cleared the document process on 21st May2016, after rejecting the document...
-
Fraud and Cheating Oneassist Consumer Solutions Private Limited Pathetic ServiceRakesh Sharad Shinde / Service Complaint June 10, 2016 / Pune / MaharashtraName: Rakesh Shinde Mob: 9922074399 1) Registered claim on 15th May 2016 2) Cleared the document process on 21st May2016, after rejecting the document...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply