reg. cancellation of railway ticket without our consent and not refunding my amount..
Complain ID : CC34754 110
Railway IRCTC
Complaint Date : December 19, 2020
- State : Uttar Pradesh
- City : Lucknow
- Address: 1/219, Ground Floor, LDA Flats, Wazir Hassan Road, Lucknow-226001
On 16.12.2020 I booked two railway ticket from New Delhi to Lucknow (lucknow mail spl Number 02230) on the names of Shubham Singh and Sarita Singh through paytm vide booking i.d. 12392039569. Rs.2340/- were also deducted from my account bearing number 35548430395. On 18.12.2020 I received a message at 06:05 pm from payTm that your train tickets cancelled for Shubham Singh, Sarita Singh from New Delhi to Lucknow Ne, 18.12.2020 Booking I.D 12392039569 refunded amount Rs.0. At the same time we contacted the PayTm costumer care executive but they did not respond to our call and does not give any satisfactory reply. First they told that there is some server error. When we again contacted them the told that the request for cancellation was sent by you. We again request Paytm executive that we had not filed any request through mobile message or any call to cancel our ticket and requested to refund our above said amount. The paytm executive/manager Saurabh fully denied to refund our amount. After that we tried to contact IRCTC but they also not given any satisfactory reply to us. Moreover it is bring to your kind notice that a message was received from IRCTC at 06:50 PM on 18.12.2020 about confirmation of seats but Paytm authorities send a message that your tickets are cancelled at 06:05 PM (screen shots of messages received from Paytm and IRCTC enclosed). It is most urgent for us to take a train for Lucknow on 18.12.2020 and to reach on 19.12.2020 as I have to submit some important documents to some authority concerned. Me and my family members at Lucknow were also harassed by this incident. It is requested that kindly take necessary action against Paytm and IRCTC authorities and get our amount refund immediately as they cancelled my tickets with our request. Moreover the fine for Rs.50000/- may also be claim from Paytm and IRCTC for harassment and for loss of our time as we have to reach Lucknow on urgent basis. My transaction mobile number is 8604809133.
Related complaints
-
![Urgent Appeal for Reinstatement of Repudiated TDR for PNR [2531249901] - Train [Mangala Lakshadweep](https://www.econsumercourt.com/oc-content/uploads/365/635_thumbnail.jpg)
Urgent Appeal for Reinstatement of Repudiated TDR for PNR [2531249901] - Train [Mangala LakshadweepMuhammed Hafsal K / Railway IRCTC / February 26, 2024 / Calicut / KeralaAs a frequent IRCTC user with over 9 years of experience, I am writing to appeal the repudiation of my Tatkal Delay Reimbursement (TDR) request for PNR number [2531249901] for travel on train [Mangala Lakshadweep Express] scheduled for January 31, 20... -
reg tte finemd sariul sk / Railway IRCTC / February 8, 2024 / Tiruppur / Tamil Nadugood evening sir, pnr 4461890017 i travel from vizanagaram to malda town md sariul sk male 37 (********7755) tdr will fine 2000rs for partial watlist ticket how will be fine for this is in online ticket partial waitlist why tdr put fine mobile number... -
TDR REFUND REJECTEDVikash Kumar goswami / Railway IRCTC / October 14, 2023 / Pen / MaharashtraTrain no 18609 Start from RNC @9:30PM Journey date 21/09/23 01:27 am KQR TO LTT PNR NO 6524422721 After chart prepared Train diverted not touching my boarding station information circulated by irctc then I file tdr @ 08:15 pm 20/09/23 for reason due ...
-
TDR declinedFiroz Bhatkar / Railway IRCTC / October 6, 2023 / Mumbai / MaharashtraOn 1st Oct Train got delayed due to good derailment issue. Train got late more than 3 hr . I waited for train till morning to my boarding station, then they cancelled train once reached near to boarding station. They not intimate any notification reg...
-
Delay in trans Harbour locals, since 4 daysRajani sagar / Railway IRCTC / October 3, 2023 / Mumbai / MaharashtraSince 4 days, trans Harbour local trains are running late, which is causing us to reach our work place late. Kindly look into it.
-
Balance deducted but rwallet not recharged.Sourav jana / Railway IRCTC / August 30, 2023 / Kharagpur-Medinipur / West BengalOn 30th August, 2023 made an attempt to recharge of Rs. 200 rwallet in uts app, balance debited from account but rwallet not recharged.
Service issue | Complaint | Query | Feedback | Suggestion | Reply