Online COmplain Reliance Systems Wrongly Deducting Balance
Complain ID : CCN019751 32
NGO Complaint
Complaint Date: June 3, 2016
Modified date: June 3, 2016
Reliance is taking some Indian number as International number and then deducts balance according to ISD call rate.
Its second time when I have faced this force of balance deduction from Reliance. My mobile has shown notification after ending of a call like this: "Last call charge for 00:00:32 is from main bal: 15.000. Available Main Bal: Rs 3.598", there respective call detail is "June 3, 2016 12:24 PM, 32 Seconds, 7023083___ (Mobile - Airtel, Rajasthan, India)".
Then I talk with customer care and they had told me that they have done it in correct way because your callee number is an international number as per our system.
Its second time when I have faced this force of balance deduction from Reliance. My mobile has shown notification after ending of a call like this: "Last call charge for 00:00:32 is from main bal: 15.000. Available Main Bal: Rs 3.598", there respective call detail is "June 3, 2016 12:24 PM, 32 Seconds, 7023083___ (Mobile - Airtel, Rajasthan, India)".
Then I talk with customer care and they had told me that they have done it in correct way because your callee number is an international number as per our system.
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