Defective mobile, still lying at service center from last 15 days. Poor service response.
Complain ID : CCN017486 31
NGO Complaint
Complaint Date: April 20, 2016
Call id: INFJPR160000192DW
Case id: 15435
Company: Infocus
Mobile: M460
Problem: Mic does not work when loudspeaker is turned on. It is manufacturing defect.
Summary: Got mobile on 23rd March 2016 and submitted to Jaipur service center on 5th April 2016.
Till date service is not provided as part is not available.
The infocus company should:
1. Change the handset by new.
or
2. Extend the warranty equal to the days when mobile was on service center.
or
3. Return the whole money and keep the defective handset with them.
Regards
Praveen
Case id: 15435
Company: Infocus
Mobile: M460
Problem: Mic does not work when loudspeaker is turned on. It is manufacturing defect.
Summary: Got mobile on 23rd March 2016 and submitted to Jaipur service center on 5th April 2016.
Till date service is not provided as part is not available.
The infocus company should:
1. Change the handset by new.
or
2. Extend the warranty equal to the days when mobile was on service center.
or
3. Return the whole money and keep the defective handset with them.
Regards
Praveen
Related complaints
-
Defective mobile, still lying at service center from last 15 days.Praveen Kumar Pathak / NGO Complaint April 20, 2016 / Kota-Kota / RajasthanCompany: Infocus Mobile : Bingo M460 Issue: Microphone does not work when loudspeaker is turned on. Summary: I got mobile via snapdeal on 23rd of Marc... -
Yu Yureka Mobile repair 6 months no responseAnshul Katta / NGO Complaint April 17, 2016 / Alwar / RajasthanThis is very unprofessional and thug behavior of Company named - YU , seller of mobile Yureka . They collected my mobile for repair and never returned...
-
Yureka Yuphoria bad servicePrahlad soni / NGO Complaint March 29, 2016 / Jodhpur / RajasthanI launched my complain on 12/12/2015 against manufacturing defect on Yuphoria mobile. They cant replace handset after 3 months. YU Support. Reference ...
-
Not Repaired the Phone after 113 DaysSandeep Ratnoo / NGO Complaint March 16, 2016 / KuchamanCity / RajasthanSir/mam,Myself Sandeep Ratnoo, Have Submitted my Screen shattered phone on 21st Nov'15. Neither they are repairing nor they are returning my phone aft...
-
Not Repaired the Phone after 113 DaysSandeep Ratnoo / NGO Complaint March 16, 2016 / KuchamanCity / RajasthanSir/mam,I Have Submitted my Screen shattered phone on 21st Nov'15. Neither they are repairing nor they are returning my phone after such a long time c...
-
problem in sound and touch pad of penta t-pad is701xchotu lal / NGO Complaint February 9, 2016 / Kota-Kota / Rajasthani have purchased penta t-pad is701,thorugh homeshop18 website, order no. 986615303, this tab fist time not sound proparly and not proper work in touch...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply