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faulty mobile and not getting service

Complain ID : CCN016206   31  

NGO Complaint Complaint Date: February 28, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: Sweet Home Flats, Bhatta,paldi,ahmedabad
i have bought motoroly x play mobile from flipcart on 15/10/15 for rs. 15299/-. f on 21st of january 2016 it''s voice is not reaching to listner, and i went to service centre and thay told it''s need to change mother board and will take 15 days, i have mailed motorolla but they ask me to wait, i cannot wait for 15 days and also why should i use phone which need to change mother board in around 90 days, now company is tol us that phone will repaired by 19th of march 2016.

we have written to motorolla as well but they didf not reply us.

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