Apple India is denying the warranty.
Complain ID : CCN016541 35
NGO Complaint
Complaint Date: March 17, 2016
- State : Uttar Pradesh
- City : Noida
- Address: C-1801,Amrapali Sapphire,Sector-45,Noida-201303
Dear Sir,
I Aryan Panwar had purchased an Apple iPhone-6 from an authorised dealer Jumbo Store.After 80 days, the iPhone which I had purchased automatically shut down and it never got switch ON despite charging it.So as per the procedure I took my iPhone to the authorised service station of Apple namely I-Zenica.After treating my phone for 72 Hours they told me you can't claim your warranty that unauthorised modification was found in my device with Found component broken and third party font printed on the back panel. I received a message saying that it has been declined from the screening centre and it cannot be replaced. So, now i am attaching a copy of bill and service report with this email so that you can have a look on that. I have never ever got my phone opened from a local market or anywhere else other than the authorised service station and its so easy to understand that if i have a one year warranty still available with my phone then why will i get it opened from anywhere else or from outside.
Sir, I have all the documents of my phone and it is under warranty why will I get it checked in a local shop??I am unable to digest the fact that when I have not checked out my phone in a local shop but they are still putting such allegation on me.
Apple Case No.-1052212797
Kindly do Justice.
Mobile Manufacturer:
Apple India Private Limited
19th Floor, Concorde Tower C,
UB City, No.-24,
Vittal Mallya Road,
Banglore 560001,India.
Telephone- +91 8040455150
Fax- +918040455197
e-mail: banglore_admin@apple.com
Service centre where my phone is submitted:
iZenica
Store No. 11&12 Ground Floor,
Wave Mall, Sector-18 ,Noida
Uttar Pradesh-201301
Email-service.noida@izenica.in
Phone-0120-4922222
I Aryan Panwar had purchased an Apple iPhone-6 from an authorised dealer Jumbo Store.After 80 days, the iPhone which I had purchased automatically shut down and it never got switch ON despite charging it.So as per the procedure I took my iPhone to the authorised service station of Apple namely I-Zenica.After treating my phone for 72 Hours they told me you can't claim your warranty that unauthorised modification was found in my device with Found component broken and third party font printed on the back panel. I received a message saying that it has been declined from the screening centre and it cannot be replaced. So, now i am attaching a copy of bill and service report with this email so that you can have a look on that. I have never ever got my phone opened from a local market or anywhere else other than the authorised service station and its so easy to understand that if i have a one year warranty still available with my phone then why will i get it opened from anywhere else or from outside.
Sir, I have all the documents of my phone and it is under warranty why will I get it checked in a local shop??I am unable to digest the fact that when I have not checked out my phone in a local shop but they are still putting such allegation on me.
Apple Case No.-1052212797
Kindly do Justice.
Mobile Manufacturer:
Apple India Private Limited
19th Floor, Concorde Tower C,
UB City, No.-24,
Vittal Mallya Road,
Banglore 560001,India.
Telephone- +91 8040455150
Fax- +918040455197
e-mail: banglore_admin@apple.com
Service centre where my phone is submitted:
iZenica
Store No. 11&12 Ground Floor,
Wave Mall, Sector-18 ,Noida
Uttar Pradesh-201301
Email-service.noida@izenica.in
Phone-0120-4922222
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