Supply of spoiled food item(dates) , which is having small black bugs inside packet.
Complain ID : CCN028727 23
File A Complaint
Complaint Date: January 28, 2018
Modified date: February 23, 2018
- State : Maharashtra
- City : Mumbai
- Address: National Test House, Plot F 10, MIDC, CENTRAL ROAD, ANDHERI EAST, PIN CODE 400093, Mumbai
Sir,
I have purchased some items through DMart Ready app on 26.01.18.DMart Ready Order No 1973766, In the item " Dates Tit Bits", we have noticed full of small black bugs (insects) inside the packet. Also, dates are packed in 14 Nov 2017, which is having only 3 months expiry date. So, as on date, it's two and half month old packet. There may be problem in airtight packing or already bugs exposed dates are packed in the packet. Unfortunately my kid and my family also eaten those before noticed that bugs. We are really worried about the consequences of this consumed spoiled dates.
It's mear failure of the quality testing of DMart. It also shows the inferior quality of the items supplied by the DMart. Eventually DMart has compromised on quality issues, which will impact the health of DMart customers.
As my order is concerned, we are deeply annoyed by the DMart Ready. We have lost trust on DMart items.
Hence, Please take strict action on DMart and we are requesting the DMart to compensate on the loss caused on this order.
Yours valuable Customer
R N Lokesh
Mobile 7021087297 or 8097267559
I have purchased some items through DMart Ready app on 26.01.18.DMart Ready Order No 1973766, In the item " Dates Tit Bits", we have noticed full of small black bugs (insects) inside the packet. Also, dates are packed in 14 Nov 2017, which is having only 3 months expiry date. So, as on date, it's two and half month old packet. There may be problem in airtight packing or already bugs exposed dates are packed in the packet. Unfortunately my kid and my family also eaten those before noticed that bugs. We are really worried about the consequences of this consumed spoiled dates.
It's mear failure of the quality testing of DMart. It also shows the inferior quality of the items supplied by the DMart. Eventually DMart has compromised on quality issues, which will impact the health of DMart customers.
As my order is concerned, we are deeply annoyed by the DMart Ready. We have lost trust on DMart items.
Hence, Please take strict action on DMart and we are requesting the DMart to compensate on the loss caused on this order.
Yours valuable Customer
R N Lokesh
Mobile 7021087297 or 8097267559
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