NON DELIVERY OF GOODS AFTER MAKING PAYMENT
Complain ID : CCN017534 17
BSNL Complaint
Complaint Date: April 21, 2016
- State : Uttar Pradesh
- City : Ghaziabad
- Address: 479 HIG DUPLEX NEETHI KHAND - 3, P.O. SHIPRA SUNCITY
I had purchased one number of WOVEN SILK MIX SAREE BY MEENA BAZAAR (PINK COLOUR) ON 20TH MARCH 2016. My order number was IN#4065. The payment amounting to Rs.1140 was made online on same date. On 20th March I got email from Meena Bazaar confirming order booking and order receipt.
On 21st March I received another email confirming my order placement with Meena Bazaar and the subject email is to confirm my order.
On 23rd March I informed Meena Bazaar about my inability to track the ordered goods and enquired as to when will the ordered item going to be delivered.
On 23rd March, I was informed that the shipping period is 8 - 12 days and the goods is expected to be delivered by 29th March.
After frequent follow up, I was informed on 28th March that the goods has been couriered from Gurgaon and will be delivered the next day i.e. 29th March or latest by 30th March.
Upon enquiring the status of the courier on 29th, 30th & 31st, I was informed that the courier has taken the goods but they are unable to ascertain as to what is the fate of the parcel; they are trying to sort out the issue; they also assured that the goods would be reaching us. I did inform Meena Bazaar about the urgency and they kept assuring me.
On 4th April, Meena Bazaar informed me that the order has been cancelled upon my request. I would like to inform your good office that I didn't send any email requesting for cancellation of my order. Secondly if the order has been cancelled then why is it that Meena Bazaar is silent of refunding the payment. Thirdly, how can the order of a goods which is in transit gets cancelled.
The delivery period is too much by any standard and the customer service is the worst that I have encountered with any online market place.
On 21st March I received another email confirming my order placement with Meena Bazaar and the subject email is to confirm my order.
On 23rd March I informed Meena Bazaar about my inability to track the ordered goods and enquired as to when will the ordered item going to be delivered.
On 23rd March, I was informed that the shipping period is 8 - 12 days and the goods is expected to be delivered by 29th March.
After frequent follow up, I was informed on 28th March that the goods has been couriered from Gurgaon and will be delivered the next day i.e. 29th March or latest by 30th March.
Upon enquiring the status of the courier on 29th, 30th & 31st, I was informed that the courier has taken the goods but they are unable to ascertain as to what is the fate of the parcel; they are trying to sort out the issue; they also assured that the goods would be reaching us. I did inform Meena Bazaar about the urgency and they kept assuring me.
On 4th April, Meena Bazaar informed me that the order has been cancelled upon my request. I would like to inform your good office that I didn't send any email requesting for cancellation of my order. Secondly if the order has been cancelled then why is it that Meena Bazaar is silent of refunding the payment. Thirdly, how can the order of a goods which is in transit gets cancelled.
The delivery period is too much by any standard and the customer service is the worst that I have encountered with any online market place.
Related complaints
-
complaint against Manoj Gupta ( A third party of B.S.N.L, Almora) Regarding to not providing disconnBHUWANESH KANDPAL / BSNL Complaint September 19, 2023 / Almora / UttarakhandThis is complaint against BSNL third party agent Mr. Manoj Gupta ( 7351721924) from Almora BSNL, Almora (Uttarakhand) 263601. This is to inform you th... -
4 YEAR OLD MOB NO. 9604037102 CLOSE SECHUTION. NO ANY HELP B S N L OFFICE AND CUSTOMER CARE.KRISHAN KANT / BSNL Complaint February 19, 2023 / Port Blair / Andaman and Nicobar IslandsDEAR SIR I AM USE IDEA SIM NO. 9604037102 . 4 YEAR OLD AND MY PERSONAL NUMBER . IDEA SIM NOT WORK ANDAMAN AND NIKOBAR.I AM PORT BSNL NETWORK HERE .BUT...
-
Fictious claim by BSNLRajesh Prasad / BSNL Complaint February 9, 2023 / Port Blair / Andaman and Nicobar Islandso An advance payment on 02-02-2019 cyclic period of Rs 20,191.00 was opted for a yearly payment on the opinion to use this plan for 13 months by payin...
-
Credit Balance lying over 2 years with BSNL for Telephone No 080-26600448 & 080-22429980 still nTarun / BSNL Complaint October 18, 2022 / Bangalore / KarnatakaDear Sir, With reference to your above, we still have not received any refund for our credit balance lying with BSNL in above telephone numbers even a...
-
Wi Fi का नेट कट करने के सम्बन्ध में!Zafar Alam Shah / BSNL Complaint March 27, 2022 / Sitamarhi / Biharश्रीमान/श्रीमती उपर्युक्त संबंध में कहना है कि मैंने BSNL का wi Fi connection December 2021 में लिया था! जो 1 साल का प्लान कह कर उसके एक वेन्डर मुकुंद...
-
Wrong bill of bsnlChandan Bsnl Phagwara / BSNL Complaint February 12, 2022 / Phagwara / PunjabMy landline and broadband is not working properly from last six months but I had paid the 4 months bill and two months plus one continuous month bill ...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply