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CHANGE IN FLIGHT from Kaula Lumper to Denpasar Bali on Malindo Air OD

Complain ID : CCN016761   52   Complaint's Reply

Travel Complaint Complaint Date: March 26, 2016
Modified date: March 28, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Bhakti Heights A1 802 Blg No 122 Tick Nagar Opp ICICI Bank
Have booked tickets from make my trip website under transaction ID 75260825356 on 21st dec 2016 for travel tickets for april 18th 2016
mumbai kuala lumpur MALIDO OD 216 from Kaula Lumper to Denpasar Bali on Malindo Air OD 308 paid INR 39449/- on 7th Jan 2016 requested changes in connection flight from Kuala Lumper to Denpasar Bali Flight number 306 instead of 308 and for which make my trip charges me additional premium amount of INR 17352/- Transaction number 75105176008 but haven't received revise tickets with changes in flight and my regular daily followup no response so far

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    MakeMyTripCare

    CHANGE IN FLIGHT FROM KAULA LUMPER TO DENPASAR BALI ON MALINDO AIR OD by MakeMyTripCare:

    (5 of 5)

    Dear Anonymous

    We were looking into your concern but have found that a few important details are missing.

    Please provide us with the following details:

    - Booking ID or
    - Email address used at the time of booking

    We await your response to get the matter checked at our end.

    Assuring you best of our services.

    Team-MakeMyTrip Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.