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Regarding Rs.40,000.00 transaction made at TRANSUKHRAT RATANLAL Jewellers, GS Road,Guwahati-05

Complain ID : CCN029911   41  

Shopping Complaint Complaint Date: December 20, 2017
Modified date: December 27, 2017
  • State :  Assam
  • City :  Guwahati
  • Address: TRANSUKHRAT RATANLAL Jewellers,GS Road,Guwahati-05
Subject:-Regarding Rs.40,000.00 transaction made at TRANSUKHRAT RATANLAL Jewellers,GS Road,Guwahati-05

Sir,
I would like to inform you that I purchased jewellery on 17/10/2017 at 8.37 pm and paid Rs. 40,000.00 through card swipe system. The first transaction of Rs. 40,000.00 was unsuccessful, as told by shopkeeper so I made a second transaction of Rs.40,000.00 which as success.
Recently I updated the Bank passbook and if showed deduction of Rs.40,000.00 twice on 17/10/2017. Then I visited the shop on 12/12/2017 to get clarify for transactions made, they told me to provide there Bank statement by 13/12/2017,so that I can confirm that transaction has been made twice or not. When they failed to provide me the said document by 15/12/2017,then I visit then on 16&18 Dec’17 for the same. Still till date there is no response from their side.

I think, inspite of repeated request M/s Tansukhlal Jewelery is just lingering the case and trying to avoid it. I feel now harassed as to just get the bank account statement from the jewellers.

Please look into the matter urgently so that my money can be refunded.

[ Document attached :- 1.-Recently update Bank Pass book
2. Jewellers bill copy ref.invoice no-GSS/3166 date:-17/10/2017
3. Bank transaction slip. ]

Kindly do the needful
Thanking You,
With Regards,
Ajit Malakar,
Complaint Against / To: TANSUKHRAI RATANLAL JEWELLERS G S ROAD GUWAHATI-781005

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