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Regarding Aquafresh RO Purifier, Till installation four time leakage observed

Complain ID : CCN024521   53  

Service Complaint Complaint Date: November 23, 2016
Modified date: November 23, 2016
  • State :  Rajasthan
  • City :  Kota-Kota
  • Address: Flat No-208, Om Eternity Building, Near Vibrant Acadamy
I purchased RO Purifier from this Shop on 27.05.2016 and installation also done by them.
They provided me Bill and 1 Year Guarantee was specified on this bill.
Till installation four time leakage observed and accordingly complaint attempted telephonically but the response was not OK and repetitive call of 10-15 times they answered.
Service person also visited after 3-4 days of lodging complaint every time.
Now again the similar nature of complaint observed and they were contacted but now they are saying to purchase it back in 1000/- while originally it was purchased in 6600/-.
These people making fool at the name of warranty.
I want to return this bad product and want my money back.
Complaint Against / To: J. R. Enterprises

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.